Shipping policy

At Crawl Space Door Store, we are committed to providing a seamless and efficient shopping experience for our customers. Please review our shipping policy to understand the details of how we handle the delivery of your crawl space products.

Order Processing:

  • Orders are typically processed within 3 business days of receiving payment.
  • You will receive an email confirmation with your order details once your order is successfully placed.

Shipping Methods:

  • We offer standard shipping as our primary method.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the destination.
  • You can view the shipping cost during the checkout process before completing your purchase.

Shipping Destinations:

  • We currently ship to addresses within the domestic United States.

Estimated Delivery Time:

  • Standard shipping typically takes 3-5 business days for domestic orders.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email.
  • Use this tracking number to monitor the progress of your shipment through our chosen carrier.

Shipping Delays:

  • While we strive to meet our delivery commitments, unforeseen circumstances such as weather conditions or carrier delays may impact delivery times.
  • We will keep you informed of any significant delays and work to resolve the issue promptly.

Incomplete or Incorrect Addresses:

  • It is essential to provide accurate and complete shipping information during checkout.
  • We are not responsible for orders with incomplete or incorrect addresses; additional shipping charges may apply for re-sending.

Lost or Damaged Packages:

  • In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately.
  • We will initiate an investigation with the carrier and work towards a resolution.
  • By placing an order with Crawl Space Door Store, you agree to the terms outlined in this Shipping Policy. If you have any questions or concerns, please contact our customer service team at support@crawlspacedoorstore.com. Thank you for choosing us for your crawl space product needs.